Tactical De-Escalation Techniques .
Number: 722
MemberFee: No Fee for Member Agencies
Contact: 309-268-8430 or mtu8training@heartland.edu

This course provides officers with the skills to handle, manage, and de-escalate verbal conflict and hostility.

Course Objectives:

• Create a safer environment for officers and citizens
• Enhance the professional image of officers to the community
• Become more effective at gaining compliance & cooperation from citizens
• Improve the relationship between law enforcement and the community

Instructor & Location Date/Time