Emergency Fire Dispatch (EFD) Certification
Number: 724
MemberFee: No Fee for Member Agencies, $365 Fee for Non-Member Agencies
Contact: 309-268-8430 or mtu8training@heartland.edu

EFD training through the National Academy will help you master emergency fire dispatching on the front lines. This is hands-on training with real-life examples, exciting audiovisual tools, and instructors who have spent years as dispatchers and responders.

Benefits of the EFD course:
• Improve quality of service to the caller
• Correctly identify Chief Complaints
• Maximize local resources
• Improve scene safety
• Provide effective Dispatch Life Support (DLS)
• Safely prioritize calls
• Acquire national certification

* Attendees must score 80% or above on a written exam to be certified.

* No Fee for MTU #8 Members (Register with MTU 8 @ 309-268-8430 or mtu8training@heartland.edu); $365.00 for all other seats (Register with Priority Dispatch
on-line at: https://courses.prioritydispatch.net/)

Instructor & Location Date/Time