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Number: 907

Mandates:
  • Cultural Competency
  • De-escalation Techniques
March 9, 2026
0830-1630

Today, more than ever, responders must recognize the link between professionalism and personal and public safety. Effective de-escalation is a critical skill required of every responding officer that allows them to better respond to calls and developing situations while maintaining personal safety and professionalism that can enhance police legitimacy, cultivate, and maintain public trust.

This course addresses this important topic from the perspective of a frontline officer. Delivered using a practical and engaging approach, this course will provide the law enforcement professional with basic knowledge and skills necessary to understand the concept of de-escalation and to begin effectively implementing this tactic in the field.