Investigating Internal Affairs, Citizen Complaints & Officer Discipline (ICRMT Conference)

This course provides a comprehensive foundation in Internal Affairs (IA) investigations and officer discipline. It is designed for:
• IA investigators (sworn and civilian)
• Correctional supervisors
• First-line supervisors managing professional standards or conducting personnel complaint investigations

Course Objectives:
• Professional Standards Investigative Model – Apply best practices to produce impartial, fact-based, and professional reports
• Agency-Wide Culture of Professional Standards – Build consistent practices across the organization to manage complaints and discipline
effffectively
• Identifying At-Risk Behavior – Recognize early warning signs of offifficer misconduct or problematic behavior before escalation
• Complaint Intake & Case Management – Master the intake, classifification, and assignment process for both internal and external
complaints
• Evidence Gathering & Preliminary Investigation – Conduct proper evidence collection and evaluation to ensure credibility
• Bifurcated Investigations – Distinguish between criminal investigations and administrative reviews
• Interviewing Accused Employees – Develop fair, legally sound methods for officer interviews
• Report Writing & Case Presentation – Prepare investigative reports that meet legal and professional standards
• Legal Aspects & Employee Rights – Understand the laws and due process protections that govern IA investigations
• Community Impact – See how transparent IA processes enhance community trust and agency legitimacy

To enroll, please use the QR on the linked flyer: 2026 ICRMT Internal Affairs